Privacy Policy

thumbnail-maker ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and related services (the "Service").

Data Collection and Use

  • Account Information When you create an account, we collect information such as your email address and password (stored in hashed form), and any other information you provide. We use this information to create and manage your account, provide customer support, and communicate with you about the Service.

  • Billing Information If you purchase a subscription or other paid features, payments are processed by our payment processor, Creem. We do not store your full payment card details. We may receive billing-related information such as your subscription status, payment confirmations, and partial identifiers (e.g., last four digits, expiration month/year) depending on what Creem provides.

  • Usage Data We collect information about how you use the Service, including:

    • Pages or features you access
    • Actions you take in the Service (e.g., generating a thumbnail)
    • The time, frequency, and duration of use
    • Error logs and diagnostic information for troubleshooting and security

  • Content You Provide (Uploads and Prompts) You may upload images and videos and/or provide text inputs (such as titles, tags, or creative directions) to generate thumbnails. We process this content to provide the Service (including analysis and generation). We do not intentionally store your uploaded images/videos as persistent user content. However, we may temporarily process, cache, or store content for short periods as needed to operate the Service (for example, to complete a generation request, prevent abuse, maintain system reliability, or comply with legal obligations).

  • Generated Outputs We generate outputs such as thumbnail images, templates, and design suggestions. We may temporarily store generated outputs to deliver them to you and to support product functionality (for example, download, history during a session, or retries). Any longer retention, if offered, will be described in-product.

  • Device and Technical Information We may collect information about your device and browser (such as browser type, operating system, device identifiers, IP address, and language settings) to ensure compatibility, prevent fraud, and improve performance.

  • Cookies and Similar Technologies We may use cookies or similar technologies to keep you signed in, remember preferences, enable core features, and understand usage. You can control cookies through your browser settings, but disabling cookies may affect the Service.

Data Sharing

  • We do not sell your personal information.
  • We share information with service providers who help us operate the Service, such as hosting, storage, analytics, customer support tools, and email delivery services.
  • We share information with third-party AI service providers to perform content analysis and generation. Information shared is limited to what is necessary to fulfill your request and is protected using security measures such as encryption in transit and data minimization.
  • We share information with Creem to process payments and manage subscriptions.
  • We may disclose information if required by law or legal process, to protect our rights and safety, to investigate fraud or security issues, or as part of a business transaction (such as a merger, acquisition, or asset sale), subject to this Privacy Policy.

Data Security and Storage

  • We use industry-standard security measures designed to protect information from unauthorized access, disclosure, alteration, or destruction.
  • Data transmitted between your device and our servers, and between our servers and third-party service providers (including AI providers and Creem), is encrypted using industry-standard protocols.
  • We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, enforce our agreements, and protect the security and integrity of the Service.

Your Rights and Choices

  • Access and Modification: You can access and update certain account information through the Service.
  • Data Deletion: You may request deletion of your account by contacting us at support@thumbnail-maker.app. Note that we may retain certain information as required by law or for legitimate business purposes (for example, billing and fraud-prevention records).
  • Opt-Out: You may opt out of non-essential marketing emails by following the unsubscribe instructions in those emails. We may still send you essential service-related communications.

Permissions

The Service may request access to certain features of your device or browser in order to operate. For example, you may grant permission to upload files (images/videos) from your device. You can manage these permissions through your browser or device settings.

We use such access solely to deliver the core functionality of creating and generating thumbnails.

Third-Party AI Services

The Service integrates with third-party AI service providers for content analysis and generation. When content is sent to these services:

  • Only the information necessary to process your request is transmitted
  • We take steps to avoid sending unnecessary personal identifiers
  • Data is encrypted during transmission
  • Third-party AI providers are required to use your data only to provide services to us, subject to their contractual obligations

Use of third-party AI services is subject to their respective privacy policies and terms of service.

Children's Privacy

The Service is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us at support@thumbnail-maker.app.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to such transfers and processing.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on this page with an updated revision date
  • Sending an email notification to the address associated with your account (if applicable)
  • Displaying a notice within the Service

We encourage you to review this policy periodically to stay informed about how we protect your information.

Privacy Policy | ThumbnailMaker